RESUME

 

 RONALD H. BALLOU        Professor of Operations

Department of Operations

Weatherhead School of Management

Case Western Reserve University

Cleveland, Ohio  44106

 

Education:                              B.M.E. (1960) - The Ohio State University,  Major in Mechanical Engineering

M.B.A. (1963) - The Ohio State University

Ph.D. (1965) - The Ohio State University, Business Administration with specialization in Business Logistics

 

Academic experience:

 

      1996-2000        Head, Division of Operations Management

      1993-95            Director of the Professional Fellows Program

      1991                  Program Co-chair POMS Conference

      1979-1987        Head, Division of Operations Management

      1977-1978        Acting Head, Division of Marketing

      1975-1976        Director, Full-time MBA program

      1968-present     Case Western Reserve University, Weatherhead School of Management

      1972-1973        Visiting Associate Professor of Marketing and Transportation, Michigan State University

      1965-1968        Assistant Professor, Quantitative Methods, Northwestern University

 

Professional Activities And Honors:

 

      Listed in Who's Who in the World, Who’s Who in America, and Who's Who in the Midwest

      Listed in American Men and Women in Science

      The Institute of Management Sciences (member)

      Council of Logistics Management (member) and Vice President of Cleveland Roundtable (past)

      Transportation Research Forum (past member)

      First Prize Paper - 1979 Logistics Educators' Conference (E. Grosvenor Plowman award)

      Ramlose Foundation Research Award - 1965 Prize Paper

      H&S Prize Paper Contest - 1967 Award Winner

      1959-60 Annual Engineering Undergraduate Award and Scholarship, Design Program of Lincoln Arc Welding Foundation

      Member of the Editorial Review Board of the  Journal of Business Logistics (Since 1983)

      Member of the Editorial Review Board of The International Journal of Physical Distribution and Logistics Management (Since 1985)

      Member of the Quality Committee of the Board of the American Red Cross: Blood Services (since 1994)

      Member of the Advisory Board of the Council of Logistics Management–Cleveland Roundtable (since 1994)

 

Business experience:

 

      1984 to 1991      Consultant to Accenture (Previously Andersen Consulting)

      1980 to 1987      Retained consultant to Leaseway Transportation Corporation (now Penske)

      1977-1978          Retained consultant to A. T. Kearney, Inc. (Management

                                    Consultants)

      1962-1964          Westinghouse Electric Company, Major Appliance Division, Quality Control and Reliability Engineer

      1961-1962          Westinghouse Electric Company, Major Appliance Division,  Engineer, Room Air Conditioner                                    Section

 

Consultant to (selected list):

 

Company                                             Project Nature

DuBois Chemical Company                Distribution System Planning and Plant Location

Muller Packaging Corp                       Market Potential Study

Mogul Corporation                              Market Potential Study and Warehouse Plant    Location

Lear-Siegler                                        Production Scheduling, Inventory Control

Bobbie Brooks, Inc.                            Sales Forecasting

Chase Metals Services                        Inventory Control

Anchor Hocking                                  Raw Materials Availability and Rail Car Strategy

Borden Foods                                      Inventory Control and Warehouse Location

Revco Drug Stores                              Warehouse Location

Drake Sheahan/Stewart             

   Dougall, Inc.                           

Arthur Andersen LLP                

A. T. Kearney, Inc.  

Text Box: Advisor on logistics planning and modeling—various projects

United Management                       

   Consultants, Inc.                              

Logistics Resource, Inc.                     

Cresap, McCormick                           

   and Paget, Inc.                        

Dialog Systems, Inc.                  

Semco, Sweet, and Mayers       

Garr Consulting Group              

Booz, Allen, and Hamilton        

CSX Sea-Land Logistics

The Kingsley Group

Text Box: Advisor on logistics planning and modeling—various projects

Seber Logistics Consulting

The Alliance Group                                     

Penske Logistics                        

The Austin Company

Staubach

Gulf and Western                                Warehouse Location

Beatrice Foods                                    Warehouse Location

Ball Corporation                                 Distribution System Planning

Puritan Chemical                                 Distribution System Planning and Plant Location

Kelsey-Hayes                                      Production Scheduling Model

Walgreens                                           Warehouse Location

Gibco/Invenex                                     Distribution Systems Planning

Cole National                                      Plant Location

Zayre Corporation                               Facility Location

Brunswick                                           Physical Distribution System Redesign

Hoover                                                Warehouse Location

Republic Steel                                     Plant Location

Star Kist and Heinz Foods                  Inventory evaluation and Plant/Warehouse Location

Michigan-Wisconsin                           Inventory Consolidation

   Pipe Line Company

Scott Foresman Industries                   Warehouse Location

Gray Drug                                           Distribution System Design

W. W. Grainger                                   Distribution System Design

Leaseway Transportation                    Truck Maintenance Facilities Location Model

   Corporation                                      Expert witness in transportation software litigation

Bell South                                           Warehouse Location

Southwestern Bell                               Warehouse Location

Batesville Casket Company                Truck Scheduling

Standard Oil Company                        Distribution Network Planning

Ameritech                                            Warehouse Location

Man-Gill Chemical Co.                       Warehouse Location

Sun-Diamond Growers Assoc.            Warehouse Location

Acme Cleveland                                  Inventory Planning

Freshnes (Nestle')                               Plant location

Premier Industrial                               Private transport evaluation

United Research for                            Work Center Location

   Bell Atlantic            

Purina Mills                                        Distribution System Design

Reliance Electric Co.                          Marketing plan for a logistics alliance

Sherwin-Williams                               Distribution Network Design

Heilig-Meyers Furniture Co.               Distribution Network Design

Olympic Steel                                     Operations Audit

Storck USA                                         Distribution Network Design

Cementos Apasco                                Distribution Network Design

Parker Hannifin                                   Physical Distribution Audit and System Design

Alpha Owens Corning                         Distribution Network Design

Kichler Lighting                                  Distribution Network Design

 

Speaker to such management groups as:

           

      Advanced Transportation Program at Northwestern University

      Physical Distribution Conference at Temple University

      Annual Physical Distribution Seminar at Michigan State University

      Food Distribution Research Society

      Council of Logistics Management (National and local)

      Logistics Management Seminar at University of Washington

      Logistics Management Program Pennsylvania State University

      American Institute of Industrial Engineers

      International Seminar on Logistics for Modus Logistica Aplicada (Sao Paolo, Brazil)

      Transportation Research Forum

      Congreso Internacional de Logistics ( Puerto Vallarta, Mexico)

      II Foro de Operaciones (Madrid, Spain)

 

Selected Software Users  (Since 1984)

 

NETWORK

Gerber Products Co.

Booz-Allen & Hamilton (USA & Europe)

Amway

Montgomery Ward

W. R. Grace/Ole' Home Centers

McClier Corporation

Xerox Corporation

Whirpool Corporation

Leaseway Transportation  Corporation

Heilig-Meyers Furniture

Wisconsin Power

Cementos Apasco (Mexico)

Andersen Consulting

The Alliance Logistics Consulting Group

W. W. Grainger

KPMG Peat Marwick (USA & Canada)

Pic'N'Sav

Seber Logistics Consulting

Work Wear, Inc.

The Kingsley Group

General Foods

Deliotte & Touche

Rudy's Farms, Div. of Sara Lee

Storck USA

Revco Drug Stores (CVS Pharmacy)

Volkswagen USA

Man-Gill Chemical Company

Becton Dickinson

Logistics Management Institute

Kohl’s Department Stores

CSX Sea-Land Logistics

Bausch & Lomb

Defense Logistics Agency

Synergy Solutions Group

Freshnes (Nestle')

Computrex

Witte (Sentry) Hardware

Ernst & Young SA

Purina Mills

Brewers Distributor Ltd.

Yuasa-Exide

Modus Logistica Aplicada (Brazil)

Mobil Chemical-Films Division

AOC

Product Development Corporation

Contech

TTX Company

General Cable

The Facilities Group

Lubrizol

Ryder Systems, Inc

Parker Hannifin Corp.

Home Depot

Rilisa (Brazil)

Arthur Andersen LLP

OfficeMax

Bunge Fertilizantes S.A

William Carter Company

Kichler Lighting

Xerox S.A.

PepBoys

 

 

ROUTER

Amway

Batesville Casket Co.

Gelco Distribution Services

Sunshine Industries, Inc.

Proctor & Gamble (India)

 

NETWORK is a computer planning model to aid in the design of logistics networks.  It is primarily used for planning the location of plants and warehouses.  It has been applied in about 100 applications and used by numerous consulting firms in their practice.

 

ROUTER is a computer model to assist truck dispatchers in planning truck routes on a frequent basis.  It is installed in a 50-depot application of a Fortune 500 company plus a few other companies.

 

Publications:

 

BOOKS, BOOK CHAPTERS, AND MONOGRAPHS

 

      Business Logistics/Supply Chain Management, 5th ed. (Upper Saddle River, NJ: Prentice Hall, 1973, 1985, 1992, 1999, 2004) with instructors' manual and decision support software.  Translated into Spanish (1991, 2004), Dutch (1992), Portuguese (2001), and Chinese (2004).

 

      "Computer Methods in Physical Distribution Management", in James F. Robesen and Robert G. House (eds.), The Distribution Handbook (New York: The Free Press, 1985), pp. 410-427 (With R. G. House).

 

      Basic Business Logistics, (Englewood Cliffs, NJ: Prentice Hall, 1978, 1987) with instructors' manual.  Translated into Japanese (1992) and Portuguese (1993).

   

      "Computer Models in Physical Distribution" in Carl Heyel (ed.) International Handbook of Automatic Data Processing, (New York: McGraw Hill, 1971), Chapter 4, pp. 49-57.

 

      "Exploring Time Lag Effects in a Computer-Distributed Physical Distribution System," International Journal of Physical Distribution,  Monograph Series, (February, 1976).

 

PUBLICATIONS IN PREPARATION

 

      “Reverse Logistics: Managing Returns on a Delivery Route” with Kamlesh Mathur and Ahmad Alshamrani.  Submitted to Manufacturing & Service Operations Management.

 

      “Reverse Logistics: Simultaneous Design of Delivery Routes and Returns Strategies” with Kamlesh Mathur and Ahmad Alshamrani.  Submitted to a special issue on reverse logistics in Computers and Operations Research.

 

      “Expressing Inventory Control Policy in the Turnover Curve” submitted to Journal of Business Logistics.

       

ARTICLES

 

      “Planning Multi-Location Inventories,” Journal of Business Logistics, Vol. 24, No. 2 (2003), pp. 65-89.  (with Apostolos Burnetas)

 

      “Selected Country Circuity Factors for Road Travel Distance Estimation,” Transportation Research Part A, Vol. 36 (2002), pp. 843-848 (with Handoko Rahardja and Noriaki Sakai) 

 

      “Unresolved Issues in Supply Chain Network Design” Information Systems Frontiers, Vol. 3, No. 4 (December 2001), pp. 417-425. 

 

      “Stochastic Vehicle Routing Problem with Restocking”  Transportation Science, Vol. 34, No. 1 (2000), pp. 99-112. (With Wen-Huei Yang and Kamlesh Mather)

 

      “Evaluating Inventory Management Performance Using a Turnover Curve” International Journal of Physical Distribution and Logistics Management, Vol. 30, No. 1 (2000), pp. 72-85.

 

      “New Managerial Challenges from Supply Chain Opportunities” Industrial Marketing Management, Vol. 29. No. 1 (January 2000), pp. 7-18. (With Stephen Gilbert and Ashok Mukerjee)

 

      “Supply Chain Benefits from Advanced Customer Commitments” Journal of Operations Management, Vol. 18 (1999), pp. 61-73. (With Stephen M. Gilbert)

 

      “Fellowship in Lifelong Learning: An Executive Development Program for Advanced Professionals” Journal of Management Education, Vol. 23, No. 4 (August 1999), pp. 338-354. (With David Bowers, David Kolb, and Richard Boyatzis)

 

      “Facility Location Commercial Software Survey” (With James Masters), Journal of Business Logistics, Vol. 20, No. 1 (1999), pp. 215-233.

 

      "Optimizing Auto Carrier Loading" Transportation Science, Vol. 32, No. 2 (1998), pp. 174-188. (With Kamlesh Mathur and Gerald Agbegha)

 

      "Business Logistics¾Importance and Some Research Opportunities,” Gestao & Producao, Vol. 4, No. 2 (1997), pp. 117-129.

 

      "Warehouse Location with Uncertain Stock Availability" Journal of Business Logistics, Vol. 17, No. 2 (1996), pp. 197-216.  (With Hamid Meshkat)

 

      "Logistics Network Design: Modeling and Informational Considerations, " International Journal of Logistics Management, Vol. 6, No. 2 (1995), pp. 39-54.

 

      "Measuring Transport Costing Error in Customer Aggregation for Facility Location,"  Transportation Journal, Vol. 33, No. 3 (Spring 1994), pp. 49-59.

 

      "Commercial Software for Locating Warehouses and Other Facilities" Journal of Business Logistics, Vol. 14, No. 2 (1993) , pp. 71-107.  (With James Masters)

 

      "The Accuracy in Estimating Truck Class Rates for Logistical Planning," Transportation Research-A, Vol. 25A, No. 6 (1991), pp. 327-337.

 

      "A Continued Comparison of Several Popular Algorithms for Vehicle Routing and Scheduling," Journal of Business Logistics, Vol. 11, No. 1 (1990), pp. 111-126.

 

      "Heuristics: Rules of Thumb for Logistics Decision Making", Journal of Business Logistics, Vol. 10, No. 1 (1989), pp. 122-132.

 

      "A Performance Comparison of Several Popular Algorithms for Vehicle Routing and Scheduling", Journal of Business Logistics, Vol. 9, No. 1 (1988), pp. 51-65. (With Yogesh Agarwal)

 

      "Information Considerations for Logistics Network Planning" International Journal of Physical Distribution and Materials Management, Vol. 17, No. 7 (1987), pp. 3-14.

 

      "Research Perspectives in Vehicle Routing and Scheduling", Transportation Research, Vol. 20A, No. 3 (1986), pp. 239-243 (With Kevin Bott)

 

      "DISPLAN:  A Multiproduct Plant/Warehouse Location Model with  Nonlinear Inventory Costs", Journal of Operations Management, Vol. 5,  No. 1 (November, 1984), pp. 75-90.

 

      "Vehicle Routing and Scheduling with Intermediate Movements",  Journal of Business Logistics, Vol. 4, No. 2 (1983), pp. 75-94.  (With Kevin Bott)

 

      "Measuring Physical Distribution Performance", Auerbach Publishers  Inc., Distribution Management Series, (1983), pp. 1-12 (With Omar K. Helferich)

 

      "A Proposed Computer Model for Strategic Inventory Deployment," in  Logistics: Issues for the 80's, J. H. Campbell and M. Nishi, eds. (Shaker Heights, Ohio:  Corinthian Press, 1982, pp. 81-88).

 

      "Estimating and Auditing Aggregate Inventory Levels at Multiple Stocking Points," Journal of Operations Management, Vol. 1, No. 3, (February, 1981), pp. 143-153.

 

      "How to Tell When Distribution Strategy Needs Revision," Marketing News, Vol. XIV, No. 22, (May, 1981), p. 11-12.

 

      "Reformulating a Logistics Strategy," International Journal of Physical Distribution and Materials Management, Vol. 11, No. 8, (1981),  pp. 71-83.  Republished in Vol. 23, No. 5 (1993), pp. 30-38.

 

      "MSVS–An Extended Computer Model for Transport Mode Selection and  Vehicle Scheduling," The Logistics and Transportation Review, Vol. 16,  No. 4, (1980), pp. 325-338.

 

      "A Case Analysis of Matheson Foods", International Journal of Physical Distribution and Materials Management, Vol. 10, No. 1, (1979).

 

      "An Extended Distribution Analysis to Support Marketing and  Production Planning," Journal of Business Logistics, Vol. 1, No. 1,  (1979).

 

      "A Performance Evaluation of Freight Transportation Modes," The Logistics and Transportation Review, Vol. 14, No. 2, (1978), pp. 99-115.   (With J. E. Piercy)

 

      "Computer Methods in Transportation-Distribution," Transportation Journal,  (Winter, 1976), pp. 72-85.

 

      "Determining the Sales Potential in Physical Distribution  Service,"  The Delta Nu Alphian, (November, 1975), pp. 25-29.

 

      "A Survey of Current Status and Trends in Transportation and  Logistics Education," Transportation Journal, (Winter, 1974), pp. 27-36.  (With J. E. Piercy)

 

      "Planning a Sales Strategy with Distribution Service," The Logistics and Transportation Review, Vol. 9, No 4 (February, 1974), pp. 323-333.

 

      "Computer Applications in Logistics/Distribution," Journal of Food Distribution Research, (February, 1974), pp. 17-22.

 

      "Improved Stock Location in the Physical Distribution Channel," International Journal of Physical Distribution, (Summer, 1973), pp. 323- 340.

 

      "Potential Error in the Center of Gravity Approach to Facility  Location," Transportation Journal, (Winter, 1973), pp. 44-50.

 

      "Computational Limitations of Dynamic Programming for Warehouse  Location, A Comment," Journal of Marketing Research, (May, 1970), pp. 263-264.

 

      "Broadening and Unifying Marketing Logistics," The Logistics Review, Vol. 6, (Winter, 1970), pp. 5-23.

 

      "Probabilities and Payoffs: Aids to Distribution Decision Making," Transportation and Distribution Management, (August, 1969), pp. 27-31.

 

      "Locating Warehouses in a Logistics System," The Logistics Review, Vol. 4, (September-October, 1968), pp. 23-40.

 

      "Quantitative Methods–What They are and How to Use Them," Handling & Shipping, Vol. 8, (December, 1967), pp. 39-43.

 

      "Dynamic Warehouse Location Analysis," Journal of Marketing Research, Vol. 5, No. 3 (August, 1968), pp. 271-276.

 

      "Improving the Physical Layout of Merchandise in Warehouses,"  Journal of Marketing, Vol. 31, No. 3, (July, 1967), pp. 60-67.

 

      "Transport Selection by Interfirm Analysis," Transportation & Distribution Management, Vol. 7, No. 6, (June, 1967), pp. 33-37.  (With  Daniel W. DeHayes)

 

      "Pallet Layout for Optimum Space Utilization," Transportation & Distribution Management, (January, 1964), pp. 17-24; and (February, 1964),  pp. 23-33.

 

SOFTWARE DEVELOPMENT

 

      LOGWARE Version 5.0 Copyright 2004  A set of sixteen decision support modules to aid in logistics instruction and solution of logistics problems.

 

      NETWORK Version 9.1 Copyright 2004 with user's manual.  A computer model for planning supply and distribution networks.

 

      ROUTER Version 2.1 Copyright 1986 with user's manual.  A computer model to plan vehicle routes and schedules.

 

PROCEEDINGS PAPERS, INVITED PRESENTATIONS AND BOOK REVIEWS

 

      “Planning Virtual Inventories” Proceedings of the 30th Annual Transportation and Logistics Educators Conference, Kansas City, MO, September 30, 2001, pp. xx. With Apostolos Burnetas.  Also presented November, 2001at INFORMS in Miami, FL.

 

      “Unresolved Issues in Supply Chain Network Design,” Proceedings of a Workshop on Supply Chain Management Practice and Research: Status and Future Directions, University of Maryland, Rockville, MD, April 18 – 19, 2001, pp. 9-1 – 9-14.

 

      “Supply Chain Opportunities and Managerial Challenges in the 21st Century,” II Foro de Operaciones, Instituto de Empresa, Madrid, Spain, October 25-26, 2000.

 

      “Logistics Opportunities in the New Millenium and Today’s Challenges for Managers,” Transportation Research Forum, Cleveland, OH, April 18, 2000.

 

      “Managerial Opportunities and Challenges in the New Millennium,” II Congreso Internacional de Logistics, Puerto Vallarta, Jalisco, Mexico, January 19-21, 2000.

 

      “Managing in the New Era of Multi-Enterprise Supply Chains” Proceedings of the 28th Annual Transportation and Logistics Educators Conference, Toronto, Ontario, CA, October 17, 1999, pp. 23-37.  (A competitively selected paper.)  With Stephen M. Gilbert and Ashok Mukerjee

 

      “Evaluating Inventory Management Performance Using a Turnover Curve,” Proceedings of the 27th Annual Transportation and Logistics Educators' Conference, October 11, 1998.  (A competitively selected paper.)

 

      “Logistics System Design with NETWORK,” MBA class presentation, College of Business, The Ohio State University (1996 and 1997).

 

      “Supply Chain Management and Decision Support Technology,” International seminar in Sao Paolo, Brazil. (May 16, 1996).

 

      "Warehouse Location with Uncertain Stock Availability," Proceedings of the 23rd Annual Transportation and Logistics Educators' Conference, October 2, 1993.  (A competitively selected paper.)  With Hamid Meshkat.

 

      "Locating Warehouses and Other Facilities," Ph.D. Seminar, College of Business, The Ohio State University (November, 1992).

 

      "A Survey of Commercial-Grade Warehouse Location Models," Proceedings of the National Meeting of the Council of Logistics Management, Vol. 1 (1991), pp. 145-180.

 

     "Demand Aggregation Schemes to Minimize Transport Costing Error in Facility Location," Proceedings of the 21st Annual Transportation and Logistics Educators' Conference, September 29, 1991.  (A competitively selected paper). Also presented at the annual meeting of the Production and Operations Management Society (POMS) and the University of North Florida.

 

      "A Continued Comparison of Several Popular Algorithms for Vehicle Routing and Scheduling," Proceedings of the 18th Annual Transportation and Logistics Educator's Conference, October 9, 1988.  (A competitively selected paper.)

 

      "A Performance Comparison of Several Popular Algorithms for Vehicle Routing and Scheduling," Proceedings of the 17th Annual Transportation and Logistics Educators' Conference, September 27, 1987.  (A competitively selected paper.)  With Y. Agarwal.

 

      "Information Considerations for Logistics Network Planning," Proceedings of the Annual Meeting of the Council of Logistics Management, Volume II, (1986), pp. 151-163.

 

     "The Weak Link in Artificial Intelligence," Proceedings of the  Annual Meeting of the National Council of Physical Distribution Management; (1984), pp. 509-512.

 

      "Measuring Physical Distribution Performance",  Proceedings of the  Annual Meeting of the National Council of Physical Distribution Management; (1983), pp. 836-851.  With Omar K. Helferich.

 

      "Perspectives in Vehicle Routing and Scheduling",  Setting a Logistics Research Agenda, Martha Cooper (ed.), in Proceedings of the Logistics Educators' Conference, 1983, pp. 1-12. (With Kevin Bott).  (A competitively selected paper.)

 

      "DISPLAN:  A Multiproduct Plant/Warehouse Location Model with  Nonlinear Inventory Costs," Proceedings of the 12th Annual Transportation and Logistics Educators' Conference, San Francisco, CA, October 10, 1982.  (A competitively selected paper.)

 

      "A Proposed Computer Model for Strategic Inventory Development," Proceedings of the Logistics Resource Forum, Hot Springs, VA., September, 1981.

 

      "Estimating Inventory Levels at Multiple Stocking Points," Logistics Educators' Conference Proceedings, 1979, Houston, Texas.  Selected as the outstanding conference paper and received E.G. Plowman award.  Also presented at AIDS, (1980), (a competitively selected paper); and at NCPDM National Meeting, (1980).

 

     "Needed Developments in Models for Logistics System Design," American Institute of Decision Sciences  Proceedings, (1978), pp. 94-95.

 

     "Distribution Analysis for Marketing and Production Planning,"  presented to The Sixth Annual Transportation and Logistics Educators' Conference, October, 1976, St. Louis, MO. (A competitively selected  paper); and presented to the Southern Marketing Association, October, 1977, Atlanta, Georgia (Past National Officer and Member).

 

      "Computer-Associated Methods in Physical Distribution,"   Proceedings of the Thirteenth Annual Meeting of the National Council of Physical Distribution Management, 1975.

 

      "A Survey of Current Status and Trends in Transportation and  Logistics,"  presented to the Fourth Annual Transportation and Logistics  Educators' Conference, October, 1974, at Philadelphia, PA. (A competitively selected paper.)

 

      "Future Perspectives in Logistics," Proceedings of Operations/Logistics Workshop of the Sixth National American Institute of Decision Sciences Conference, Atlanta, Georgia, October 30, 1974.

 

      "Transportation Productivity¾The Great Inflation Fighter," Annual Meeting of the Ohio Chapter of the American Society of Traffic and Transportation, Kent, Ohio, November 14, 1974.

 

      "Industrial Buyers' Purchase Response to Physical Distribution  Service Changes," in J. R. Grabner (ed.) Perspectives in Logistics  Research, Proceedings of the Third Annual Transportation and Logistics Educators' Conference, (San Francisco, CA, 1973), pp. 12-30, with  Manohar Kalwani.  (A competitively selected paper.)

 

      "Computer Assisted Case Studies--A New Tool for Logistics  Education,"  in James E. Robeson (ed.), Logistics Education Curriculum  Design and Teaching Technology, Proceedings for the First Annual Transportation and Logistics Educators' Conference, Philadelphia, PA, 1976.

 

      "Developing Definite Statements of the Customer Service Function," Proceedings for the National Council of Physical Distribution Management,  October 13-15, 1971.  Philadelphia, PA.

 

      "Quantitative Models for Short-Range Logistics Planning--Feast or Famine," Proceedings of the National Council of Physical Distribution Management, October 14-16, 1970, at Chicago, IL.

 

      "Cooperation at the Interface of Marketing and Logistics," presented at a seminar on marketing held at the University of Oklahoma, April, 1970.

 

      "Logistics Planning in Inter-Organization Systems," Proceedings, 26th Annual Meeting, Academy of Management, (December, 1966), pp. 124-136 ( With J. L. Heskett)